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Branch Manager I/II - Kapaa Branch

Position Function: Leads, coaches and inspires a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, growth, retention, and profitability goals while ensuring regulatory and legal compliance. Performs all duties and interacts with internal and external customers in a manner aligned with the Company Core Values of Teamwork, Integrity and Exceptional Service (TIES).
Minimum Qualifications:
Education:
Branch Manager I
High School diploma or GED
Bachelor's Degree from an accredited 4-year university preferred
Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable
Branch Manager II
Bachelor's Degree from an accredited 4-year university
Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable
Experience:
Branch Manager I
5+ years banking or equivalent experience in a financial branch services environment
3+ years sales of financial products
3+ years supervisory OR 1+ years management with demonstrated success utilizing leadership skills in a variety of situations
1+ years customer service management
1+ years of credit experience in consumer & small business or 1 year commercial banking
Branch Manager II
5+ years banking, of which 3+ years as a branch manager.
5+ years of multi-lending experience.
5+ years sales of financial products
4+ years supervisory OR 2+ years management, with demonstrated success managing a sales/service team.
2+ years customer service management.
Knowledge, Skills & Abilities:
Strong analytical skills with the ability to assess situations and make appropriate recommendations and decisions. Able to work independently, analyze, problem solve, meet multiple deadlines and handle high pressure situations.
Strong oral and written skills. Capable of making presentations to and conversing with various levels of management, customers, and community leaders.
Understands business dynamics and finance and economic theory to serve as a business advisor, financial consultant, and line of business manager.
Demonstrated active involvement in giving of time to community/professional organizations, preferably in leadership positions of roles.
Proficient in the use of the PC and MS Office applications.
Able to work a flexible schedule to include before and after normal work hours, weekends, and holidays when necessary.
Current driver's license and access to reliable transportation.
Physical Requirements & Working Conditions:
Must be able to move and lift items up to 20lbs, and perform other light physical work.
Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job
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